Privacy Policy

Last updated: 14 August 2025

This Privacy Policy explains how Ekyinkyim Arts Ensemble (“we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you visit or interact with ekyinkyimarts.com (the “Site”) or otherwise communicate with us.

Who we are

Ekyinkyim Arts Ensemble
Winneba, Central, Ghana
Phone: +233 54 242 3596 / +233 26 546 9858
Email: book@ekyinkyimarts.com
Additional contacts: ekyinkyimarts@gmail.com,
ekyinkyimartsesemble@gmail.com

Scope

This Policy applies to the Site, our contact forms, bookings and enquiries, newsletters, events, and any related services. By using the Site, you agree to the practices described here.

Personal data we collect

• Contact data: name, email address, phone number, location, and the content of your messages when you contact or book us.
• Usage and device data: IP address, browser type, device identifiers, pages viewed, links clicked, and timestamps (collected via cookies and similar technologies).
• Account and preference data (if applicable): your saved preferences and notification settings.
• Payment data (if applicable): limited billing details required to process payments. Card details are handled by our payment processor and are not stored on our servers.
• Media you submit: files or images you upload or send to us.

How we collect data

• Directly from you: when you complete forms, subscribe, book, or contact us.
• Automatically: via cookies, pixels, and analytics when you browse our Site.
• From third parties (if applicable): payment providers, event partners, or social platforms—only where permitted by law.

Why we use your data

• To provide, operate, and improve the Site and our services.
• To respond to enquiries, bookings, and support requests.
• To send service messages and, with your consent where required, updates or marketing communications (you can opt out anytime).
• To analyze Site performance and audience engagement.
• To comply with legal obligations and enforce our terms.

Legal bases (including GDPR where applicable)

• Consent: e.g., for newsletters, certain analytics, and optional cookies.
• Contract: to process bookings or provide requested services.
• Legitimate interests: to operate, secure, and improve our services.
• Legal obligation: to meet record-keeping or compliance requirements.

Cookies & similar technologies

We use necessary cookies to make the Site work and optional cookies to measure performance and improve content.
You can control cookies via your browser settings. Disabling cookies may affect Site functionality.

Analytics & third-party tools

We may use analytics services and WordPress/Elementor plugins to understand how visitors use the Site. These providers may set cookies or receive limited data from your browser. Where required, we use consent mechanisms and/or IP anonymization.

Sharing your information

We do not sell your personal information. We may share data with:

• Service providers: website hosting, analytics, email delivery, payment processing, and security partners (only as needed to perform services for us).
• Legal, safety, and compliance: to comply with laws, respond to lawful requests, or protect rights, safety, and security.
• Business transfers: in connection with a merger, acquisition, or similar event (we will take steps to protect your data).

International transfers

We are based in Ghana and may process data in Ghana and other countries. Where required, we take appropriate safeguards for international transfers (e.g., contractual protections) and process data in line with applicable laws.

How we protect your data

We use reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is completely secure. Please contact us if you believe your data has been compromised.

Data retention

We keep personal data only as long as necessary for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on context and legal requirements.

Your rights

Depending on your location, you may have rights such as: access, correction, deletion, objection or restriction of processing, portability, and withdrawal of consent. We will respond to valid requests as required by applicable law (e.g., Ghana’s Data Protection Act, GDPR for EEA/UK users, and other local laws where applicable).

To exercise your rights, contact us at book@ekyinkyimarts.com. We may need to verify your identity before fulfilling your request.

Children’s privacy

Our Site is not intended for children under the age of 13 (or the age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

Links to other websites

Our Site may link to third-party sites. We are not responsible for their content or privacy practices. Review the privacy policies of any third-party sites you visit.

Marketing communications

If you subscribe to updates, you can opt out at any time by using the unsubscribe link in our emails or contacting us at
book@ekyinkyimarts.com.

Updates to this Policy

We may update this Policy from time to time. The “Last updated” date at the top reflects the latest changes. Material changes will be highlighted on this page and, where required, we will notify you.

Contact us

If you have questions or concerns about this Policy or our data practices, please contact:
Ekyinkyim Arts Ensemble
Winneba, Central, Ghana
Phone: +233 54 242 3596 / +233 26 546 9858
Email: book@ekyinkyimarts.com